TERMS OF USE
Terms of Use
Effective Date: June 29, 2026
Welcome to VRIT Global. By accessing or using our website, you agree to comply with these Terms of Use. If you do not agree with these terms, please do not use our website.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
2. Products & Services
VRIT Global manufactures and sells household cleaning products, including but not limited to:
- Detergent Powder
- Detergent Liquid
- Floor Cleaner
- Glass Cleaner
- Bathroom Cleaner
- Toilet Cleaner
- Dish Wash Liquid
- Other home care products
We reserve the right to modify, discontinue, or update any product without prior notice.
3. Pricing
- All prices are displayed in Indian Rupees (₹).
- Prices are subject to change without prior notice.
- Applicable taxes will be added during checkout where required.
4. Orders
VRIT Global reserves the right to:
- Accept or reject any order.
- Cancel orders due to stock availability, pricing errors, or suspected fraudulent activity.
- Limit purchase quantities.
If an order is cancelled after payment, the refund will be processed to the original payment method.
5. Intellectual Property
All content on this website, including logos, images, product descriptions, graphics, and text, is the property of VRIT Global and may not be copied or reproduced without written permission.
6. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorised access.
- Upload harmful software or malicious code.
- Provide false information while placing orders.
7. Limitation of Liability
VRIT Global shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
8. Product Usage
Customers should use products only as directed on the product label. VRIT Global is not responsible for misuse or improper storage of products.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Governing Law
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts located in Surat, Gujarat.
Refund & Return Policy
Effective Date: June 29, 2026
At VRIT Global, customer satisfaction is our priority.
Returns
We accept returns only if:
- The product is damaged during transit.
- Incorrect product has been delivered.
- The product is leaking or defective upon delivery.
Returns must be requested within 48 hours of delivery.
To request a return, please provide:
- Order Number
- Photos of the damaged product
- Unboxing video (recommended)
- Contact details
Non-Returnable Items
We do not accept returns for:
- Opened or used products
- Products damaged due to customer misuse
- Change of mind after delivery
- Products without original packaging
Shipping Policy
Effective Date: June 29, 2026
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Coverage
VRIT Global currently ships across India.
Delivery Time
Estimated delivery time:
- Metro Cities: 2–5 business days
- Other Cities: 4–7 business days
- Remote Areas: 5–10 business days
Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be displayed during checkout.
- Free shipping may be offered on selected products or promotional campaigns.
Order Tracking
Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp (where available).
Delivery Attempts
Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged Shipments
If your package arrives damaged:
- Do not use the product.
- Take clear photographs of the package and product.
- Contact us within 48 hours of delivery.
Contact Us
For any questions regarding shipping, returns, or refunds, please contact:
VRIT Global
Email: vritglobal@gmail.com(replace with your official email)
Phone: +91-9737643535 (replace with your contact number)
These policies are suitable for an Indian e-commerce website selling cleaning products and are compatible with platforms such as WooCommerce, Shopify, or custom-built websites. Before publishing, replace the placeholder contact information with your official business email, phone number, and registered business address.
COOKIES
This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.